Delete your account
In the app (fastest)
- Open Chess Match and go to the Profile tab.
- Tap Delete my account.
- Enter your password and confirm.
Deletion happens right away and cannot be undone.
If you can't open the app
Email chessmatchsupport@gmail.com from the email address you registered with, with the subject "Delete my account". We will delete your account and the data below within 30 days, usually much sooner. If you write from a different address, we may ask you to prove the account is yours.
What gets deleted
- Your profile, including your photos and your private date-of-birth record.
- Your matches, games and all messages in them. These conversations also disappear for the other person.
- Challenges you sent or received, and blocks you created.
- Chess spot suggestions of yours that were still waiting for review.
- Your sign-in account (email and password).
What may be kept
- Chess spots you suggested that were already approved. They describe a venue, not you.
- Reports about users, and blocks other people made against you. We keep these for safety and legal reasons.
- Data held in our provider's backups for a limited time until it is overwritten.
More details are in our Privacy Policy.